Logging in to the Heartland Point of Sale App for the First Time

Welcome to Heartland Point of Sale! Logging in and getting started takes just a few brief moments. On your initial login you may be greeted with a screen asking you to select whether you would like to start with your Main Register or a Register Accessory Display. If you are setting up Heartland Point of Sale as a primary point-of-sale, select Main Register.

Next, you will be asked for an Account Number, a Username, and a Password. Your Account Number, Username, and temporary Password were provided in your welcome email from Heartland Point of Sale. After entering your temporary Password the app will prompt you to enter a new Password of your choosing. Passwords should be at least eight characters and contain at least one uppercase, one lowercase, one number, and one special character.

Select Sign In.

Next, you may be asked to select a Location, Item Type, and Register. Select the Location, Item Type, and Register that applies to your business and the version of Heartland Point of Sale you are using.

Logging in to the Heartland Back Office for the First Time

Before logging in to the Portal for the first time, you will receive an email from Heartland Back Office which will provide you with a temporary password. Click the link in the email and enter your email address and temporary password on the login screen.

After you login with your temporary password, you are taken to the Profile screen, where you need to enter your temporary password again, enter a new password, and confirm your new password. Passwords should be at least eight characters and contain at least one uppercase, one lowercase, one number, and one special character.

You are now ready to begin using the Portal. Select the module of your choice and begin!

How to Sign Out of the Heartland Point of Sale App

While in the Heartland Point of Sale App, select the drop down menu associated with your User name in the top right hand corner of the app. Select Sign Out. If you’re sure you’d like to Sign Out, click Sign Out once more. To return to the previous screen, click Cancel.

How to Sign Out of the Heartland Back Office

From any screen in the Portal, select the drop down menu associated with your User name in the top right hand corner of the screen. Select Logout.